This notice describes how Kairós & Koan Consultores processes personal data provided through this website and through interactions arising from our services.
Download privacy notice PDF1. Personal data controller
Kairós & Koan Consultores, located at Plateros 2341, Lomas del Country, Guadalajara, Jalisco, is responsible for processing the personal data you provide through this website and through any interaction arising from our consulting, organizational wellbeing, occupational health, regulatory compliance and human development services.
Processing is carried out in accordance with Mexico’s Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and the Privacy Notice Guidelines published in the Official Gazette of the Federation.
2. Personal data we collect
Depending on the form, service or interaction, we may collect:
- Identification data: name, date of birth and age.
- Contact data: email address, telephone number and address.
- Employment data: position, department, company and seniority.
- Professional data: academic background, experience and certifications.
- Data derived from assessments, diagnostics, interviews or applied instruments.
In specific cases, and only when required by the nature of the service, we may collect sensitive personal data such as occupational medical information, health history, wellbeing assessments or psychosocial risk factors. Processing such data requires express consent.
3. Purposes of processing
Primary purposes (mandatory):
- Manage requests, inquiries and services contracted through the website.
- Comply with applicable legal, administrative and regulatory obligations.
- Prepare diagnostics, assessments, reports and technical documentation related to our services.
- Verify identity and authenticity of information provided.
- Respond to requirements from competent authorities.
Secondary purposes (optional):
- Send information about programs, content, courses, events or services related to wellbeing, organizational culture and professional development.
- Carry out statistical analyses and internal studies for continuous improvement.
You may request exclusion from secondary purposes by emailing contacto@kairoskoan.com.
4. Data transfers
Kairós & Koan Consultores does not transfer sensitive personal data to third parties without prior consent. We may carry out transfers permitted by law, including to competent authorities when required and to service providers acting as processors under contract and confidentiality obligations.
All transfers will be conducted in accordance with the principles of lawfulness, information, quality, purpose, loyalty, proportionality and accountability.
5. Security measures
We implement administrative, technical and physical security measures to protect personal data against damage, loss, alteration, destruction or misuse. These measures are applied in accordance with Mexican law and corporate data-protection standards.
6. ARCO rights
You may exercise your rights of Access, Rectification, Cancellation and Opposition (ARCO) by sending a request to contacto@kairoskoan.com, including:
- Name and contact method.
- Official identification.
- A clear description of the right to be exercised.
- Supporting documents, when applicable.
A response will be issued within the time limits established by applicable law.
7. Withdrawal of consent
You may withdraw consent at any time by sending a request to the email address above. Withdrawal will not apply when processing is necessary to comply with legal or contractual obligations.
8. Data retention
Personal data will be retained only for the period necessary to fulfill the purposes of processing and applicable legal obligations. Afterwards, it will be blocked, anonymized or deleted in accordance with applicable regulations.
9. Use of tracking technologies
This website does not use cookies, web beacons or similar technologies to obtain personal data without prior consent.
10. Changes to this notice
Kairós & Koan Consultores may amend this Privacy Notice. Updates will be published on this website.
11. Competent authority
If you believe your right to personal data protection has been violated, you may contact the National Institute for Transparency, Access to Information and Personal Data Protection (INAI), as stated in the supplied privacy notice.
The Data Subject accepts that personal data will be processed in accordance with this Privacy Notice and applicable regulations, acknowledging that any interaction with this website constitutes tacit consent for such purposes.